rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 6846119255
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To access the app, enter your registered mobile number and verify the OTP sent to you, which will securely log you in. This eliminates the need for a password or email login. You can now easily log in using this convenient mobile number verification method.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a stable internet connection and a strong signal. If you still have trouble receiving the OTP, you can try clicking "send OTP" again or wait for the allotted time. If issues persist, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version from the app store. This will ensure you have the most up-to-date version. Once updated, you can log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, users can withdraw a minimum of Rs. 100, a higher threshold compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. Users cannot withdraw bonus money, only the funds they have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your Know Your Customer (KYC) details are fully completed and saved within the app. This includes linking your Aadhaar card, UPI, and bank account information for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, completing it within 30 minutes to 3 hours. However, occasional payment delays may cause users to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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